Remote help

Netropolix works with Teamviewer to help you efficiently from a distance. Download the correct version below. Need help? The video below shows you how to do it.

Click here for remote help

Exclusive for IT on the Background customers: NXtranet

On NXtranet you can report problems directly in our systems and follow up your open tickets.

Click here to log in on NXtranet

Report your problem: make a web.ticket

You can always report problems using the form below. Urgent problems should preferably be reported by telephone on 014 28 54 91. Our services are open from Monday to Friday from 8 am to 5.30 pm.

Do you have an 'IT on the Background' agreement with a corresponding service level agreement? Then you can always reach us on the number above.

Company

Name

Phone number

Description of the problem

How many people are affected by this problem?

One person
Less than 5 people
More than 5 people
Everyone in one of our offices
Everyone
No idea

Are you still able to work?

Yes, everything works, but less good.
Yes, but a specific application doesn't work anymore.
Yes, but a critical application doesn't work anymore.
Yes, but with a detour.
No.

Do you want to be contacted on a specific time of the day?

Address

Kleinhoefstraat 11 / 1

2440 Geel
BTW BE0466.030.461
IBAN BE41 3630 1616 6910

+32 14 21 22 23

Contact

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General conditions

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